Software developers, Web Designers, Website Marketing, Computer Consultants

Case Management Intranet Application

Our client, part of a large UK based financial institution, is an advisory service providing tailored care and advice to clients with serious illness.

The Computer Works tailor made our patient recording system. During the design phase, they took time to understand our requirements and worked closely with us. During development they kept us informed about progress and gave regular demonstrations of the software and were responsive when minor changes and enhancements were needed.
The system is at the centre of our day to day operation, is reliable and does exactly what we need.
Jan Dryden - Nursing Director, RED ARC Assured

Over the last few years their client base has grown rapidly and they now have three offices around the country. Anticipating this growth, three years ago, we were asked to develop a database application that would be available to all staff regardless of location.

We wrote the system using Microsoft Visual Studio .Net and SQL Server. We had a number of goals in mind:

User-friendly - the application runs in a familiar browser window and has been designed to be intuitive and as simple as possible thus reducing training time and errors.

Scalable - as the business grows and more regional offices are opened no system changes are required to add more users.

Response times - the system retrieves data quickly even if the user is in one of the regional offices using a comparatively slow VPN connection.

Staff productivity - features have been written into the system to allow data to be swapped between Microsoft Word and the main database. Staff frequently write to clients and one of the system requirements was to reduce multi-keying of data.

Management Information Reporting - to monitor productivity and profitability.